Accessibility

General Information on Physical Access at SJMA

  • The wheelchair ramp is located on the far right of the building's façade (past the end of the SAN JOSE MUSEUM OF ART banner).  Preview the ramp using Google Map's Street View. The Museum is also wheelchair accessible inside with an elevator connected to all three floors.map with arrows pointing to wheelchair ramp
    • Notice: For the duration of Downtown Ice, the wheelchair ramp can be accessed by going around the perimeter of the fenced rink; or through a walkway from W San Fernando Street (between the 50 West building and the Fairview Plaza Parking Garage ramp).
  • Wheelchairs, seat canes (walking stick and cane), and strollers are available for loan at the information desk.
  • Accessible restrooms are located on the lower level.
  • The Museum does not have a parking facility; however, there is one accessible parking spot on Market Street near the Museum’s main entrance. A disabled parking placard is required.
  • Manual and motorized wheelchairs, walkers, canes, service animals on a leash, and other assistive devices are always permitted in the galleries.
  • Benches are available in most galleries. Additionally, gallery stools are available for loan in the galleries. These portable, lightweight stools have a handle and can be easily carried throughout the galleries. Please request with a Museum Experience Rep gallery staff.

Services for Visitors who are Deaf

Public gallery tours and lectures can be interpreted in American Sign Language (ASL) for deaf visitors and will be booked upon request. Please provide three weeks’ advance notice for this free service.

Arrangements for signed tours can be made with the Education Program Coordinator by phone 408.291.5393 (voice) or email: education@sjmusart.org.

Services for Visitors who are Blind or Visually Impaired

  • Exhibition labels in large format print are available at the Admissions Front desk.
  • Visual Aid Device/Tools (Magnifying glass) are available upon request.

All of the above-noted services for visitors with disabilities are free.